Frequently asked questions

If you have any questions, please check the list below. If your question is not included, please contact us.

  • How can I view the apartments before deciding?

    For a general impression we invite you to view the 360 degree panoramic images on the page The apartments. We also offer guided viewings of our model apartments – plan your viewing.

  • What are the deposit terms?

    • 2 months rent as deposit.
    • Guarantor is needed for tenants under 30 years.
  • What is the process after application?

    If your request is accepted by us, we will send you a link with the request to (again) fill in your details in detail and send them to us. We ask you to fill in this “Residents Form” as comprehensively as possible so that, in case of calamities, we can respond quickly. We also ask you to pay €200,00 as reservation costs. You will get a week for this.

    After receiving your details and the €200,00 we will reserve the apartment for you, we will create a rental file for you in our administration in which we will describe, among other things: a Rental Agreement with Alg. rental conditions and an explanation of these conditions and also our house rules. We will then send this to you with an accompanying letter by e-mail.
    Eventually we will invite you to come and discuss and sign the rental agreement with us at our office. You can ask us any questions you may have by email or during the signing of the contract.

    After signing the rental contract, you have to pay the following amounts per pin:

    One-off landlord costs of (€150.00 + VAT) = €181.50.
    The deposit of your apartment 2 x the bare month rent (excluding the advance delivery and services)

    The reservation fee of € 150.00 will be deducted directly from your payment.

    If we do all the above work for you but the rental transaction ultimately does not go through, you will still get the reservation fee of € 150.00 back when you sign off so that we can then rent the apartment to another person.

  • What are the lease terms?

    These conditions relate, inter alia, to the financial obligations :

    • The problem of being able to pay the rent
    • Deposit of 2 months rent
    • Guarantor for tenants under 30 years of age

    In addition, we also impose a number of conditions in the social field:

    • No pets, no weapons, no drugs
    • No drug use
    • No gun possession
    • Do not cause any nuisance
  • How can I be eligible for a certain type of apartment?

    1. Go to “The apartments”
    2. At choose your apartment, choose a floor
    3. Choose an apartment
    4. Apply
  • How can I schedule a viewing?

    1. Go to “View”
    2. Choose available date
    3. Select a time frame
    4. Enter the information asked in the boxes
    5. Register
  • Can I put my car, motorcycle, scooter in the garage?

    Bicycle parking spaces:
    Each resident will be allocated their own numbered bicycle parking space (subject to express conditions) free of charge.
    This covered and closed bicycle shed can only be used by the tenants of “the Woldring Location”.

    Car parking spaces:
    It is possible to rent a parking space for a car at the Woldring Location. The price is €85,= incl. 21% VAT per month. We also have a lot of parking spaces at a distance of 200 meters from the Woldring location for €55,= incl. 21% VAT per month.

    Motorbike parking spaces:
    It is possible to rent a parking place for a motorcycle in the Woldring Location. The price is €27,50 incl. 21% VAT per month.

    Scooter parking spaces:
    It is possible to rent a parking place for a scooter in the Woldring Location. The price is €10,50 incl. 21% VAT per month.


  • How does my Climarad ventilation system work?

    The instruction manuals can be downloaded below:
    ClimaRad Ventura V1D (NL)ClimaRad Ventura V1D (ENG)
    ClimaRad Fan (NL)

  • How does my smoke detector work?

    The instruction manual can be downloaded below:
    Firex KF20 (NL) / Firex KF20 (ENG)

  • How does my video-intercom work?

    The instruction manual can be downloaded below:
    Urmet Miro (NL)Urmet Miro (ENG)

  • There is an emergency occurring during non-office hours. What should I do?

    For emergencies outside of business hours, call our security company MB&D at 050-3053969.

    For a very dangerous situation, injury or crime, contact 112.

    In case of sewer blockage, call WazoRiool at 050 211 0541

  • What can I do when I have locked myself out or lost my tag outside of office hours?

    In case you have lost your tag or locked yourself out of your residence, there is an emergency number you can call: 050-3053969. Through this number from security company MB&D someone can grant you access to your residence. Please note that this company will charge you € 75,00 including VAT. This amount needs to be paid directly to MB&D.

  • Can I find back the old newsletters?

  • When and how do I need to pay the rent?

    Before the start of your rental contract you will sign an agreement where you allow us to automatically collect the rent from your bank account. The rent will be collected each month on the last workday of the month and is paid in advance. On this day you need to make sure your funds are sufficient. When an incorrect or late payment occurs, extra administrative costs can be charged to you. Check your rental contract for the precise rules regaring the rental payments.